Shipping Policy – theherbs

Thank you for shopping at theherbs! We strive to provide a smooth and efficient shipping experience. Please review our shipping policy below:

Processing Time:

All orders are typically processed within 0-1 business days. This includes order verification, quality checks, and packaging.
Processing time may be affected by factors such as order volume, product availability, and holidays. We will make every effort to notify you of any significant delays.

Shipping Time:

Shipping time refers to the time it takes for your order to arrive after it has been shipped.
We estimate shipping time to be 1-n business days, depending on your location and the chosen shipping method. This is an estimate, and actual delivery times may vary.
You will receive a shipping confirmation email with tracking information once your order has been shipped. This allows you to track the progress of your shipment.

Shipping Methods:

We offer various shipping methods, which may include [List your shipping methods, e.g., Standard Shipping, Expedited Shipping, etc.]. The available options and their associated costs will be displayed at checkout.

Shipping Costs:

Shipping costs are calculated based on [Explain how shipping costs are calculated, e.g., weight, dimensions, destination, shipping method]. The exact shipping cost for your order will be calculated and displayed at checkout.

Shipping Restrictions:

We currently ship to [List the locations you ship to]. If your location is not listed, please contact us to inquire about shipping availability.
Certain products may be subject to shipping restrictions due to size, weight, or legal regulations. If your order contains such items, you will be notified at checkout.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your shipment on the carrier’s website.

Delivery Issues:

If you experience any issues with your delivery, such as delays, missing packages, or damaged items, please contact us immediately. We will do our best to resolve the issue promptly.

International Shipping:

Changes to this Policy:

We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page.

Return Policy

Thank you for shopping at [Your Store Name]! We want you to be completely satisfied with your purchase. Please review our return policy below:

Eligibility for Returns:

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
Certain items are non-returnable, including [List non-returnable items, e.g., perishable goods, personalized items, etc.].
You must initiate the return process within 7 days of receiving your order.

Return Process:

Contact us at [Your Contact Information] to request a return authorization. Please provide your order number and reason for the return.
Once your return is authorized, we will provide you with instructions on how to return the item.
Pack the item securely in its original packaging.
Ship the item back to us at the address provided. You are responsible for the return shipping costs, unless the return is due to our error (e.g., damaged or incorrect item).

Refunds:

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If the return is approved, we will process your refund to the original payment method within [Number] business days.

Exchanges:

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.

Return Shipping Costs:

You are responsible for the return shipping costs, unless the return is due to our error.

Contact Us:

If you have any questions about our return policy, please contact us at [Your Contact Information].

Changes to this Policy:

We reserve the right to modify this return policy at any time. Any changes will be posted on this page.